We’re continuing to introduce you to the people who make up Team Artemis and this week we have Rachel Mayl, our Customer Success Manager. Rachel works closely with our customers to make sure they have everything they need to succeed.
Why did you join Artemis?
Rachel: I joined Artemis (fka Agrilyst) because I saw an opportunity to bring innovation to an industry that desperately needed it. I came here to make growers’ lives better; to bring them more efficiency, sustainability, and success in an increasingly competitive market.
What were you doing before Artemis?
Rachel: Before Artemis, I was living and working on Alutiiq native land in Port Graham, Alaska. I was a Fish Technician at a hatchery in this remote village, working to restore the overfished Pink Salmon population.
What is your favorite memory here?
Rachel: My favorite memory was a site visit I went on to one of our leafy green growers. It was my second visit, the first was a year prior when the operation was struggling to standardize their operations and engage their team. A year later, on visit #2, this same team had tripled in size, doubled their growing area, and were running their entire pre-seed to harvest operations through Artemis. I saw these same growers that were once using pen and paper (and whiteboards!) now using our mobile app, scanning our barcodes, automating harvest measurements through a digital scale hooked up to our desktop, and running through SOPs on our virtual Task List. It was incredible to see this team achieve unprecedented success, and use our software to do it.
How long have you worked here?
Rachel: Just over a year! I started right when our company was rebranding from Agrilyst to Artemis and I still have some of our “vintage” Agrilyst stickers.
What’s your favorite core value?
Rachel: “We default to curiosity.” Whether it’s building a new feature, pitching a new grower, or engaging with the agriculture community online, we are always asking ourselves how we can bring the most value to the space. The Artemis team is curious, solutions driven, respectful, and ethical because we are here to serve the growers that depend on us. We’re a data company that believes in people.
What’s been the weirdest adjustment from wherever you were before to working here?
Rachel: Moving from a remote Alaskan village to New York City was quite the adjustment, but it was great to finally have internet again!
What would you recommend for potential future Artemis employees?
Rachel: Be ready to get your hands on everything. Our Customer Success team is intimately involved in product development. Our Engineering team comes to client visits. Our Sales team works on use-case testing for new features. Our cross-department collaboration allows us to create the best possible final product for our growers – so get ready to get busy.
How do you feel about remote work?
Rachel: Although I miss our Brooklyn office, Artemis hardly feels remote. Whether it’s our daily gif contest in slack, our cross-department client visits, or our annual offsites, my team has never been far away. And, we’ve kept up the connectivity and momentum during this quarantine.
What are you most excited about for the Artemis future?
Rachel: I get up in the morning to create profitable, sustainable systems that empower individuals and drive the industry forward. The future of Artemis is a future full of features that continue to provide innovative and effective solutions that address the biggest threats to human and operational productivity.
If you had $20, what would you do this weekend?
Rachel: Load up on snacks and take a hike!